Q: What kind of different roles are there in a groupchat?

🙋♂️Moderator: Full access to chat functions in the app, add users, change user’s roles, change the room icon and name. 🎙Speaker: Full access to chat functions in the app. 👀Peeker: No access to speaking, but can access the chat logs and conversations of the room

Q: How do I switch a user’s role in a group chat?

Currently, the ability to change a role is exclusive to 🙋♂️Moderators. If you are a 🙋♂️Moderator, access the chat room and go to Chat Room Info > 🙋♂️All Members > [User who will have their role changed]. There, set the user’s new role.

Question 1

What is Zapshot?

Accepted Answer

Zapshot is the fast and easy way to live in the moment with your friends.
Do you ever wanna text your friends but feel like texting is a drag?
With Zapshot, you can send messages to your friends with audio playback straight from the lockscreen. Try our app out now to get a hold of next gen communication!

Question 2

How do I download Zapshot?

Accepted Answer

iOS: Download from the App Store
Android: Download from the Google Play

Question 3

Friend vs Follow: What's the Difference?

Accepted Answer

Friending someone allows you to send 1 on 1 messages with each other. You know, like a friend.

Following someone allows you to be notified when that person uploads new content, starts a new chatroom, and allows them to appear on your feed. The more people you follow, the more colorful your Zapshot feed will become!

Question 4

I scanned my friend’s face using FaceScan, but their account won’t appear

Accepted Answer

FaceScan is an optional feature that users can register for. As such, if the user has not registered their face on the app, their account will not appear on FaceScan search results.

Question 5

I don’t want my account to appear on Global Search results

Accepted Answer

Go to Me > Account > Global Search and toggle the setting to off. This will prevent users from discovering your account on Global Search.

Question 6

How do I make a chatroom?

Accepted Answer

Click on the icon located at the top left of the messages page, from there, you will be able to make 3 different types of chatrooms.

Question 7

Private room, Peekable room, Open room, what are the differences between these 3?

Accepted Answer

🏖Private Room:
A private group chat for just you and your friends. Undiscoverable from the explore page.

👀Peekable Room:
Are you a content creator or influencer? If so, this is the room for you. Peekable rooms only allow selected users to talk, while all other users are able to view this conversation as peekers.

🌎Open Room:
A chatroom that anyone can enter, and anyone can talk in. Trying to find more friends? This is a great place to start.

Question 8

What kind of different roles are there in a groupchat?

Accepted Answer

🙋‍♂️Moderator:
Full access to chat functions in the app, add users, change user’s roles, change the room icon and name.

🎙Speaker:
Full access to chat functions in the app.

👀Peeker:
No access to speaking, but can access the chat logs and conversations of the room

Question 9

How do I switch a user’s role in a group chat?

Accepted Answer

Currently, the ability to change a role is exclusive to 🙋‍♂️Moderators.
If you are a 🙋‍♂️Moderator, access the chat room and go to Chat Room Info > 🙋‍♂️All Members > [User who will have their role changed]. There, set the user’s new role.

Question 10

How do I delete a chat room?

Accepted Answer

Go to the specified chatroom, and from there tap Chat Room Info > ✏️Edit > Delete Chat Room

Question 11

Push notifications aren’t being played back. What can I do about it?

Accepted Answer

Push notifications aren’t being played back. What can I do about it?
For push notifications to be played as audio messages, your device must not be in silent mode. Furthermore, please go to Chat Room Info > ⚙️Settings > Play Voice Notifications and ensure that the Play Voice Notifications setting is set to on

Question 12

How do I report inappropriate content?

Accepted Answer

If a post goes against community guidelines, report it by tapping the ••• icon on the top left of the post, then tapping ⚠Report. We will deal with the reported post as soon as possible.

Question 13

How do I contact the Zapshot team?

Accepted Answer

Please email us at info@ph7.ltd

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